General terms of personal data protection

Our website https://www.hellenic-engineers-cooperative.com/home-en  preserves the personal nature of your information and may not pass it on to any third party (individual or legal person) for any reason, except for relevant provisions of the law and to the competent authorities alone. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and / or our compliance with a court, court order or legal process served on our website.

Our website https://www.hellenic-engineers-cooperative.com/home-en  maintains files with personal information, which the visitor sends only for communication purposes.The visitor may contact the appropriate department to cross-check the existence of the file, correct it, change it or delete it.

Visitors or users of our website https://www.hellenic-engineers-cooperative.com/home-en  who are minors, have access to the services only with the consent of their parents or guardians and are under no obligation to submit their personal information. If such information is submitted by minors and if the event is disclosed to us, our company deletes all relevant information.

Our business, and in particular the marketing department, can process part or all of the data you have sent for statistical purposes and to improve its information services.

If you subscribe to any of our emails, we will use your personal information to send you the information you requested. You will always be able to unsubscribe from sending emails. If you do not want us to contact you in the future, please let us know by sending an e-mail to our Customer Service: [email protected]

As our business will continue to evolve as we enter new products and therefore from time to time, our Privacy Policy can be updated. We will only use your personal information in accordance with the Privacy Policy that is in effect when we have collected your personal information.

Contract of Use                    

The visitor to the pages and services of our website https://www.hellenic-engineers-cooperative.com/home-en  grants its consent to the above terms of use, which apply to all content, pages, graphics, images, photographs and files included on the site.

Therefore, he/she must read these terms carefully before visiting or using the pages and services of the https://www.hellenic-engineers-cooperative.com/home-en  website. If he/she does not agree, then he/she must not use the services and content of the website.

The visitor is asked to check the content of these pages for possible changes. Continuing to use the https://www.hellenic-engineers-cooperative.com/home-en   website even after any changes, means unconditional acceptance by the visitor of these terms.

Secure Transactions

All transactions are made through Secure Server. This means we use encryption to secure information sent from your computer to our servers.

Practical Implementation of Directive 11/2013

As of January 9, 2016, the European Directive 11/2013, which was incorporated in Greek legislation with KYA70330 / 2015, applies to the out-of-court settlement of consumer disputes between consumers and online and offline businesses.

For Greece, dispute resolution bodies are:

Consumer Counsel http://www.synigoroskatanaloti.gr/

and for the banking issues the Banking Ombudsman http://www.hobis.gr

In addition to the above directive, on 15 February the European Union launched an Alternative Dispute Resolution ODR for online transactions where consumers, but also traders or service providers can use to resolve disputes across the European Union.

The link to this body is http://ec.europa.eu/consumers/odr